GAP’s financial and tax management services are led by TJ Kennedy, a CPA focused on associations’ and non-profits’ financial realities. GAP’s work adheres to generally accepted accounting principles and our offerings include, but are not limited to:

GAP provides comprehensive governance services to ensure smooth and effective operations. We offer guidance in board and committee structure, by-law, and policy development (including conflict-of-interest and privacy protocols), and strategic planning. Our team assists in implementing transparent decision-making processes, facilitating board and committee meetings (including logistics and minutes), and fostering open communication. We optimize your association’s governance, enabling efficiency and informed decisions.

We safeguard all your physical assets including collateral, equipment, and records. We provide safe, accessible, and insured storage. GAP develops and maintains detailed inventories, conducts regular inspections, and performs necessary maintenance to prevent damage or loss. We provide our clients with peace of mind, knowing their valuable physical assets are in safe and easily obtained.

GAP fully protects our clients’ electronic and cloud-based assets and records, employing security measures and best practices to ensure the protection and privacy of sensitive data. This includes maintaining firewalls, conducting regular security audits, and training staff on data security protocols. We are committed to maintaining the integrity and confidentiality of our clients’ information, providing them with peace of mind in an increasingly digital world.

GAP and its graphic design partner, Dennisse Cruz, excels in delivering impactful and communicative graphic design solutions for a wide range of communication needs. From creating visually stunning websites to compelling collateral, newsletters, and calls to action, we ensure every element conveys the desired message effectively. With a keen eye for aesthetics and a deep understanding of branding and messaging, we craft designs that captivate audiences, enhance user experience, and drive meaningful engagement.

GAP provides guidance for board development including leadership development, implementing board elections, and on-boarding new board members. We also assure comprehensive support for board and committee meetings by facilitating productive board and committee meetings, including all necessary logistics for virtual or in-person gatherings, assembling meeting materials, and keeping appropriate minutes and records.

When necessary and appropriate, GAP provides executive leadership to drive success. Associations and non-profits face challenges and specific requirements in good times or bad. When a client requests or needs executive leadership to address these operational issues and the organization’s unique challenges, GAP can provide a single point of contact/leadership and a team of experienced professionals who all possess their own exceptional leadership skills. GAP brings a wealth of association management know-how to any table and is adept at guiding associations through complex issues, managing resources efficiently, and inspiring growth.

GAP’s comprehensive website management and IT support services include expertise in CRM and database platform selection, development, and management; creating and maintain efficient systems to streamline associations’ operations.

We can help design user-friendly websites from scratch and assure existing sites are up-to-date, efficient, and protected to ensure data integrity.  Our end-to-end services are tailored to your association’s requirements and can include:

GAP provides interested clients a dedicated mailing address to our office at 80 M Street, SE, Washington, DC 20003. It is a professional and secure physical address for your association’s correspondence that assures your mail is received, sorted, and handled efficiently.

GAP provides interested clients with a dedicated phone line and 24/7 answering services. This service helps create/maintain our association clients’ own identity and assures their members have a direct point of contact for inquiries, support, and urgent matters. Our ‘round-the-clock answering services guarantee prompt and professional responses, enhancing member satisfaction and engagement. This invaluable resource enables associations to deliver seamless communication and reliable support, fostering a strong sense of community and trust.

GAP can also migrate an association’s existing phone line to the GAP communications system to assure no lapse in identity or service.

For interested clients, GAP’s comprehensive management can also include dedicated e-mail addresses for all key staff members, ensuring efficient and professional communication. These personalized e-mail addresses not only enhance the credibility and branding of your organization but also allow for streamlined internal and external correspondence. Additionally, we can establish a general mailbox or “info@” address to ensure all inquiries are promptly received and addressed, fostering positive images of responsiveness and reliability.

GAP recognizes the value of an association’s internal culture and how culture contributes to the organization’s success. Therefore, we make special efforts when providing/supporting human resource operations including payroll administration, healthcare and retirement benefits management, and scheduling.

To maintain compliance and keep your policies up to date, we collaborate with legal counsel to review and update employee handbooks as needed, can lead performance review processes, and provide counseling to improve performance when necessary.

When asked, GAP can also support recruitment, onboarding, and off-boarding to ensure smooth transitions.